• Contact Us: (+886)956.989.779
24/7 CUSTOMER SERVICE

5G eSIM Vietnam

 

Vietnam | 5G/4G eSIM |

7days 5Gb/day- 15 Day 5Gb/day - 30 Day 5Gb/day

How to use
1. Open the QR code, and print it in advance or save it to another electronic device. (iOS 17 and above systems can directly save it to the phone) 
2. Open Cellular Network (iOS) or SIM Card Management (Android) in Settings. 
3. While the phone is connected to the internet, click "Add Cellular Network" (iOS) or "Add SIM Card Management" (Android) and scan the QR code to install. 
4. If you can't scan the code, enter the "SM-DP+Address and Activation Code" from the order receipt to install. 
5. If steps 3/4 fail, your phone may be locked by the home carrier (unable to use other carrier networks). Contact the carrier to unlock it before using eSIM. 

[Using eSIM] 
1. Turn off the primary SIM card and turn on the eSIM network switch. 
2. Enable Cellular Network (iOS) or SIM Card (Android). 
3. Turn on Data Roaming.
4. If you still cannot connect to the internet after the above settings, set the APN and restart. 
See the information below for details. 

[About APN] 
1. If you purchase an eSIM that covers multiple countries/regions, and you cannot connect to the internet upon arrival in a new area, manually switch the APN (it should switch automatically under normal conditions). 
2. Setting Path: Cellular Number --> Cellular Data Network, or Mobile Network --> Mobile Data Network, or Mobile Services --> Mobile Data Network. 
3. Enter APN: cmhk
4. Restart your phone

[How to Use Your Renewal Order]
The renewal order will be activated automatically after your initial plan expires. Please DO NOT scan the QR code again for installation.
1.For plans that switch to 384kbps once high-speed data is used up,it will be used first until the initial plan's validity period ends. Restart your device to start using the renewal order.
2.For plans that stop service once high-speed data is used up,just restart your device to begin using the renewal order.
If you need to use the eSIM on a different device, please click "Book Again" instead of "Request Renewal." Renewed data plans cannot be transferred to a new device.
Show less
Cancellation policy
Free cancellation
00:00, 1 day before the expiration date
Cancellation fee: 100%
From 00:00, 1 day before the expiration date
Cancellation is not allowed once the product is activated. If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid. Partial refund is not available.
Important note
[Phone Compatibility] 

1.Your device supports eSIM function 

Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM. 

2. The phone is not a network-locked phone 

Query Method: Check with your Telecom Operator to see if your device is open for all network bands 

* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally. 


[Set up eSIM] 

eSIM installation and activation require a stable internet connection. We recommend installing it within 6 hours before departure. Upon arrival at your destination, connect to a stable network before activating your data plan.


[Maintaining the Principle of Fair Internet Usage]

To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.

VIETNAM VISA APPLICATION FORM

TOTAL SERVICE FEE:: NT$1,280